Privacy Policy

1. Who we are

This Privacy Policy describes how MLo Labs Inc (“we”, “us”, or “our”) collects, uses, and shares information in connection with our websites, products, and services (collectively, the “Services”).

2. Information we collect

We collect the following categories of information:

• Contact information: name, email address, company, and any details you share via forms or emails.
• Usage data: log data, device/browser information, pages viewed, and interactions to help improve the Services.
• Project information: materials you provide to deliver our Services.
• Cookies and similar technologies: used for essential functionality, analytics, and performance.

3. How we use information

• To provide, maintain, and improve the Services.
• To communicate with you, including support and updates.
• To personalize content and measure performance.
• To comply with legal obligations and enforce our terms.

4. Legal bases (EEA/UK users)

Where applicable, we process personal data under lawful bases such as contract performance, legitimate interests (e.g., service improvement, security), consent (where required), and legal obligations.

5. Sharing of information

We may share information with service providers who help us operate the Services (e.g., hosting, analytics, support). These providers are bound by appropriate confidentiality and data protection commitments. We may also disclose information if required by law or to protect rights, safety, and security.

6. International transfers

If information is transferred internationally, we use appropriate safeguards, such as standard contractual clauses, to protect your data in accordance with applicable law.

7. Data retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, and to object to processing or request data portability. You may also withdraw consent where processing is based on consent.

9. Children

Our Services are not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us to request deletion.

10. Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is 100% secure.

11. Changes to this Policy

We may update this Policy from time to time. We will post the updated version with a new “Last updated” date. If changes are material, we will take reasonable steps to notify you.

12. Contact

Questions or requests? Reach us via the contact page or email legal@mlolabs.com.